How is this different from The Elves Box Subscription?
The Elves Box is a monthly theme box curated by Sophie & Toffee. The Elves Box consist of the newest exclusive items produced by Sophie & Toffee at the best value price.
However, Build Your Box membership allows you to curate your own box with a coupon, choosing any items you want from our store and building your box at a subscription price.
How this works?
You choose the subscription plan which you are comfortable with, once subscribed, a coupon email will be sent to you to build your box.
For example, if you subscribed to the Standard Plan, you will receive a coupon amount of $38 but only paid for $30. $8 is the pre-calculated amount 20% of $38.
You can then fill up your cart with $38 worth of items. You certainly can fill up your cart with more than $38 worth of items, you only need to pay the difference.
Is shipping free?
The coupons cannot be used to offset shipping fees, shipping fee is calculated based on your order weight when you checkout.
Shipping is only free when your order total before coupon and discount is $60+ USD for Singapore orders and $150+ USD for international orders (or $23 USD off shipping).
Rest assured that our shipping rates are priced at the lowest and best competitive rate in the world.
When will I receive my coupons?
You will receive your first coupon immediately in your email once you subscribed and paid to a plan. Please check your spams if you did not receive it. The next renewal will occur on the same date of the following month with the next coupon being sent on the same day.
When can I cancel my subscription?
You can cancel your subscription anytime by login to your portal, before your next renewal. Any billing charged before the cancellation cannot be cancelled and refunded.
Once you canceled your subscription, your slot will be given up immediately to the next person on the wait list. You will need to join the wait list again if you would like to resubscribe.
Can I spend less than my coupon amount and use the remaining for my next order?
The coupon is for one-time use only, you will need to use up the full coupon amount before you can submit your order.