Important Announcement for Subscribers
Dear Sophie & Toffee Fam,
Firstly, we would like to thank everyone for your continuous support for the past years, which had allowed us to reach the heights of today.
We have always provide unique and high-quality products at affordable prices and till today we stand by this belief firmly.
Before the pandemic, we were able to absorb any rising cost from production or freight charges and never had to increase any costs to customers.
However in the recent years, the costs have been increasing at an alarming exponential rate, with a massive drop in supply chain and transportation which had further worsen the situation.
If we would want to stay afloat in the business and continue to provide the same standard of products in our boxes, we can no longer continue to absorb the increased costs.
Hence, we regret to announce that we will need to increase the shipping fees by $5 USD. This small increment can help us to ensure that we can continue to provide the same quality and quantity of products in our boxes and to ensure that we can ship on time.
This increase will be implemented immediately to all existing and new subscribers.
We are committed to provide you with a better shopping and crafting experience.
Thank you so much for your understanding.
Sophie & Toffee Team